‘Major’ IT outage hits Sydney Trains network

The digital screens that tell Sydney commuters real-time information about trains were hit by a “major” IT outage on Monday night, preventing passengers from receiving up-to-date timetable information.

Transport apps that provide the same information were also hit, leading to unconfirmed speculation that the train network’s IT issues also affected the train location system, or TLS, which Sydney Trains uses to identify where trains are on its network in order to prevent incidents.

Sydney Trains reported delays of between 10 and 15 minutes being experienced on three lines on Monday night – the T2T4, and T8, although it was unclear whether this was related to the outage.

The indicator boards at Sydney train stations are not working properly due to an IT outage.Credit:Kate Geraghty

“Due to a network-wide IT disruption some indicator screens and transport apps are not updating in real-time,” Sydney Trains said on Twitter at about 8.30pm on Monday night.

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